Leybold UK has opened a newly extended service facility in Chessington, UK, offering a comprehensive in-house service for the SCREWLINE dry screw pump range, along with the capability for the larger dry pumps. This expansion means customers will no longer need to ship pumps overseas for service and maintenance, thus reducing transport costs, lowering environmental impact, and improving lead-times, meaning a better-quality service for customers throughout the UK.
This is the only certified facility in the UK for the Leybold SCREWLINE range. To ensure consistency in standards UK engineers have completed extensive hands-on training at the Leybold Service Technology Centre in Dresden, Germany, working along time-served engineers who have service the SCREWLINE range for many years. In addition, the new service line in Chessington has been designed to maximise productivity and efficiency in accordance with Leybold’s high quality standards, with only genuine parts and tools used and backed with a full 12-month warranty.
SCREWLINE is a dependable backing pump, installed across a range of demanding and harsh environments, including the areas of vacuum furnace, aerospace, composites, and the production of Li-ion batteries for electric mobility.
“It’s an exciting time for the Leybold UK Service team, as well as customers,” explains Erik Vosselman, Business Line Manager, Service. “As a manufacturer of vacuum pump equipment, we are now able to offer local service support across the range of Leybold dry pump ranges, including DRYVAC, LEYVAC and VARODRY, as well as SCREWLINE, making us the partner of choice when it comes to vacuum repair and maintenance in the UK.”
“With this new fast and efficient service, major servicing can now be carried out within ten days at our own on-site facility in Chessington, using genuine OEM parts,” adds Paul Carroll, UK Service Manager, “quick response and minimal down time is also ensured by our exchange pool of pumps.”